This workshop provides participants a framework to manage conflict in the organization and guides them through a series of exercises to practice new techniques and assess the impact.

Objective:  Provide participants a framework to manage conflict in the organization and guide them through a series of exercises to practice new techniques and assess the impact. Other key objectives include:

• Introduce the primary components of and effective approach to conflict management
• Uncover default tendencies when faced with conflict and the associated implications
• Develop a plan of action to practice more effective approaches at work and at home