This workshop provides a structure and framework for organizations to serve as trusted advisors for their customers and stakeholders, enabling a more effective approach to growth.
Objective: Provide a structure and framework for organizations to serve as trusted advisors for their customers and stakeholders, enabling a more effective approach to growth or business success. Other key objectives include:
- Educate team on approaches to build and enhance business and client relationships
- Provide guidance on a structured approach to identify and pursue new business opportunities
- Create a culture that assumes responsibility for client relationships and business success
CEEK a Better Way®...to Grow
- Deliver Introductory Story Pertaining to Customer Relationship
- Conduct Group Exercise to Demonstrate Business Success Metaphor
- Define ‘Growth’ Within an Individual and Organizational Context
- Assess Current State and Opportunities for Improvement
- Review Practical Steps to Effectively Improve Customer Relationships
- Journal and Complete Individual and/or Team Exercises Pertaining to Growth
- Develop a Plan of Action to Improve Customer Relationships and Business Success
- Review Findings, Share Observations, and Make Commitments